Susan CharlandHow to Overcome Public Meeting FatigueHow to Overcome Public Meeting FatigueFeb 14, 2021Feb 14, 2021
Susan CharlandThe most critical moment to engage the publicThe most critical moment to engage the publicJan 30, 2021Jan 30, 2021
Susan CharlandThe first thing to do before engaging the publicThe first thing to do before engaging the publicJan 24, 2021Jan 24, 2021
Susan CharlandHow to alleviate the uncertainty of public hearingsHow to alleviate the uncertainty of public hearingsJan 21, 2021Jan 21, 2021
Susan CharlandPublic engagement can help bring us back from the brinkBy some measures, political polarization in the US is worse than it has ever been. It has become “pernicious,” spreading beyond…Jan 11, 2021Jan 11, 2021
Susan CharlandPublic engagement can help bring us back from the brinkPublic engagement can help bring us back from the brinkJan 11, 2021Jan 11, 2021
Susan CharlandThe surprising power of productive ventingWhen I’m working on a controversial or complex project, one of my favorite opening exercises at a public meeting is a productive venting…Jan 3, 2021Jan 3, 2021
Susan CharlandCan we stop hosting public meetings in auditoriums now?Since the COVID lockdowns began, we’ve had to completely rethink ways to engage stakeholders. Local and state restrictions on gathering…Dec 15, 2020Dec 15, 2020
Susan CharlandWant to be a better listener? Spend a year taking notes.Early in my career, I was given an opportunity that would forever change my attitude about the public and its role in local…Nov 15, 20201Nov 15, 20201
